£1 to Save a Life understands that your privacy is important to you and that you care about how your personal data is used. We respect and value your privacy and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
- Information About Us
£1 to Save a Life.
Private Limited Company by guarantee without share capital use of ‘Limited’ exemption
Registered in England under company number 13078571
Hosted by Luton Turkish Community Association, a UK registered charity (registration number 1136182)
Registered address: 58 Dumfries Street, Luton, Beds, England, LU1 5BS
Data Protection Officer: Turkan Akbas.
Email address: email@example.com.
Postal address: 58 Dumfries Street, Luton, Beds, England, LU1 5BS
- What Does This Notice Cover?
This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.
- What Is Personal Data?
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
The personal data that we use is set out in Part 5, below.
- What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
- The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 11.
- The right to access the personal data we hold about you. Part 10 will tell you how to do this.
- The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 11 to find out more.
- The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 11 to find out more.
- The right to restrict (i.e. prevent) the processing of your personal data.
- The right to object to us using your personal data for a particular purpose or purposes.
- The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
- The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
- Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
- For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 11.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 11.
- What Personal Data Do You Collect and How?
Depending on how you interact with us, the personal information that we collect may include your name, postal address, email address, telephone or mobile number, social media name, your contact preferences, bank details, taxpayer status (to understand if we can claim Gift Aid), the date and/or year of your birth, and gender (where this is appropriate, such as when you are joining a specific event).
We may also collect personal information about the donations you make to us, any actions you take as part of a campaign for us, or events that you register for or participate in, and details from any interactions with our Supporter Care team.
We may also gather personal information that is publicly available to build up a better picture of you and your interests, as well as behavioural data on digital platforms so we can consider how best to ask for your support. To do this we do research, which may include using third-party subscriptions, to help us understand things such as the demographic information associated with your postcode, an estimate of your age, information about directorships and shareholdings, employment and earnings as well as your charitable interests and giving history.
We do this to make sure our communications to you are appropriate and tailored – something we know means a lot to our supporters.
- How Do You Use My Personal Data?
Under the Data Protection Legislation, we must always have a lawful basis for using personal data.
The lawful bases that we might use depending on why and how we are using your personal information, are:
- if we have your consent
- to enter into, or perform, a contract with you
- to comply with a legal duty
- for our own (or a third party’s) interests (known as ‘legitimate interests’)
- but we’ll always make sure our interests don’t override your rights (or those of a third-party)
- to protect your vital interests or the vital interests of another individual
- very occasionally, we may need to process your personal information to protect your vital interests (for example to protect your life) or the vital interests of another individual – for instance we may escalate a safeguarding concern to local authorities urgently where an individual is believed to be at risk of significant harm or we may process personal data in order locate individuals after a humanitarian disaster.
Here are some examples of how we use personal information for different areas of our work:
For administration purposes
- To keep a record of your relationship with us.
- To contact you with a query about a donation
- To process your donations or other payments and verify financial transactions.
- To process orders, deliver products and communicate with you about orders such as card and gift purchases or community fundraising materials.
- To process an internship application or job application.
For advocacy and campaigns
- To collect pledges of support for campaigns to stand up for children’s rights, like petition signatures or connecting you with your MP so that you can contact them directly to act.
For direct marketing
- To let you know by email, telephone or SMS the latest news about our work for children and share with you how else you can help, where we have your permission to do so. These updates may include information on fundraising or campaigning for us, our range of cards and, information on leaving a gift in your will, specific appeals as well as updates on our work with children.
- To analyse and improve our website, services, products or information we provide to you.
- To measure the effectiveness of our marketing communications, for example by telling us if you have opened an email we have sent you.
- To reach you and identify other similar people like you on social media who we believe would be interested in our work, and to show them our content.
- To verify if the email or postal address we hold about our supporters is correct, using a third party service
You can change how you hear from us at any time simply by getting in touch with us.
For gifts in wills, or legacy giving
- To ask you to leave a gift in your will and to analyse our legacy promises alongside our future financial planning.
- To enable us to collect that legacy, sometimes working with other named beneficiaries.
For philanthropy and partnerships
- To collect supplementary information from the public domain such as from professional networking sites, company websites, news archives, third party paid-for sources, the Charity Commission and Companies House. This additional information we collect enables us to tailor our communications and make the most appropriate requests to supporters who may be able and willing to make a major gift.
- To carry out research to identify individuals who have an affinity to our cause but with whom we are not already in touch. We use sources from the public domain, and our volunteer campaign boards and committees, to identify other individuals who may be able to support us or introduce us to others at a major gift level.
- To collect the following types of personal information on individuals: job title(s), affiliated organisation(s), previous charity affiliations/donations, education, career history, relationships/networks, relevant interests, and an estimate of a person’s age, all based on publicly available sources.
- To conduct due diligence on all major gifts in accordance with our legal and regulatory obligations and internal risk management policies and procedures. This is to safeguard our reputation and to help us mitigate any associated risk, so if you choose to opt-out of this, we may not be able to process your donation.
For research and analysis
- To ask you to participate in surveys or research.
- To carry out and analyse research surveys, focus groups or other research methods.
- To understand our supporters better and develop audience propositions, this may involve analysing your personal information or combining it with publicly available information in order to create supporter ‘profiles’.
- To analyse and report on trends in our supporters’ behaviour that helps us to understand our supporters better, and predict future behaviour, so that we can engage with you in an appropriate and efficient way.
For our website
- To send you an email to check and see if there is any help we can give or any problems you encountered, for example when you enter information into a form on our website and start but don’t complete a form, make a donation or complete a purchase.
We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Part 11.
If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.
In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
- How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):
Supporter transaction and interaction history for 5 years from the last supporter interaction with us. Supporters are individuals who have had contact with us in a capacity which supports our outcomes.
- Legacy pledgers. If you indicate that you’d like to leave us a legacy gift, we will retain personal information for up to 50 years in recognition of the relevance of that information up to the fulfilment of the legacy pledge.
- Philanthropy and partnership supporters. If you provide us with partnership or philanthropic giving, we will retain personal data for 20 years in recognition of the long-term interactions with these supporters.
- Individuals who have requested we no longer contact them for direct marketing. We will retain minimum personal information indefinitely in order to comply with the request (name, address, contact details and suppression details) but with increased restricted access to that personal information by our staff.
- Gift Aid declarations. We are legally required to hold some personal information to fulfil statutory obligations, for example the collection of Gift Aid or to support certain financial transactions.
- Financial data for our management accounts for six years following the current financial year.
- How and Where Do You Store or Transfer My Personal Data?
We will only store your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.
We will only store some of your personal data within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the EU GDPR and/or to equivalent standards by law. Transfers of personal data to the EEA from the UK are permitted without additional safeguards.
We may store some or all of your personal data in countries outside of the UK. These are known as “third countries”. We will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation as follows:
We ensure that your personal data is protected under binding corporate rules. Binding corporate rules are a set of common rules which all our group companies are required to follow when processing personal data. For further information, please refer to the Information Commissioner’s Office.]
- Do You Share My Personal Data?
We may share your personal information with partners, agents or service providers to allow them to perform services on our behalf or to help us understand our supporters more effectively. These partners will only act under our instruction and will not use your personal information for their own purposes.
We always have contracts in place with our suppliers, which require them to comply with UK law on data protection and to have systems and processes to protect the security of your personal information. We promise to always keep your details safe and we’ll never sell or swap your personal information with any other organisation.
We may provide your email address or mobile phone number to digital advertising or social media companies who work on our behalf, such as Facebook, Instagram, Twitter and YouTube. This is so we can reach you and others like you with our latest news and information about our causes This personal information is always provided in an encrypted format and is deleted immediately after use.
If you don’t want to see targeted advertising from us on social media, please refer to the instructions provided by the specific social media website or app, for example on Facebook, Twitter, Instagram, and Google.
We may disclose personal information if required to do so by law or if we believe that such action is necessary to protect and defend the rights, property or personal safety of our organisation, our websites or our visitors and for other lawful purposes.
- How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover [our administrative costs in responding.
We will respond to your subject access request within 21 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
- How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details for the attention of Turkan Akbas:
Email address: firstname.lastname@example.org.
Postal Address: 58 Dumfries Street, Luton, LU15BS.
- Changes to this Privacy Notice
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be made available here so please keep an eye out for this section. This Privacy Notice was last updated on 23.03.2021.